Free Nokia SDM_2002001030 Exam Dumps Questions & Answers

Why is the Operations Model important for the Outsourcing business?

• A.The Operations Model is based on a industry standard and reduces cost and improves the service quality via standardization.
• B.The Operations Model is a integrated approach including functions/organizations, processes, performance metrics (SLA/OLA), OSS systems and needed infrastructure topics to reduce costs and improve the service quality via standardization.
• C.The Operations Model describes processes to the detailed level needed to reduce costs and improve the service quality via standardization.
• D.NSN is the only supplier in the market who has a standardized delivery model to reduce
  costs and improve the service quality via standardization.

Which of the following is the basic input needed for the negotiation of a contract with a new subcontractor?

• A.Clear PO issuance procedures, payment and acceptance terms.
• B.Procurement is responsible to use existing NSN guidelines in the contract.
• C.Assurance of subcontractor delivery capability in terms of resources and previous
  performance.
• D.The conditions agreed in the Customer Contract.

Which one of the following is NOT part of procurement management?

• A.Source selection.
• B.Procurement planning.
• C.Solicitation planning.
• D.Transition planning.

What are the key functions for an FM Manager

• A.OLA & KPI handling, Work Order Management, reporting
• B.Performance Monitoring and reporting, OLA Management, Work Order handling
• C.SLA & OLA handling, reporting,
• D.Trouble Ticket Management, SLA & KPI handling, Alarm Monitoring Management

What is the MOST important failure related to GNOC services that may result in a loss of operator business.

• A.Failure to achieve organizational KPI.
• B.Failure to resolve network faults.
• C.Failure to manage the internal communication in the NOC.
• D.Failure to update the network configuration database.