Which two statements are correct regarding activity duration estimations?

• A.The durations of completed activities are the only ones used for future estimations.
• B.An Activity Type's "default duration" is applied when there are not enough learned statistics to use for estimations.
• C.Historical data is not relevant for any activity duration calculations.
• D.Travel statistics can influence activity duration estimations.
• E.An activity's estimated duration will never change if the activity gets reassigned from one technician to another.

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Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference.
Which two options fulfill that customer requirement?

• A.Create a single work zone with no work zone keys and assign it to all resources
• B.Create a single work zone group, with all zones included in the group, and assign it to the highest level in the resource tree.
• C.Assign all work zones at the parent level in the Resource Tree.
• D.Deselect "work zone support" in Business Rules to disable routing consideration of zones entirely.
• E.Deselect "work zone support" in the routing plan configuration screen for all routing plans.

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Which two settings must be configured to ensure that an alert will display in the Dispatch Console when a resource does NOT activate their route on time?

• A.Select the "Enable 'Not activated in time' alert and trigger" within the appropriate Resource Types configuration screen.
• B.Configure the "Route has not been started XX minutes after the start time of resource work day" alert setting from the Display screen.
• C.Configure a message associated with the "Route is not activated" launch condition within a Message Scenario.
• D.Create a resource filter that has an "Activated contains Activated" condition for use in theList/Time/Map/Daily views.

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You need to configure a property to display a list of a customer's current subscribed servicesjbn your technician's mobile device in an easily readable table format.
How do you accomplish this?

• A.Createa String property and use a Regular Expression to set the format of the table.
• B.Create a String or File property and use the Regular Expression and XSL Transformation fields.
• C.Create a File property and use the Regular Expression and XSL Transformation fields.
• D.Create a File property and use a Regular Expression to set the format of the table.
• E.Create a String property and use the Regular Expression and XSL Transformation fields.

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A resource is assigned a work skill group that contains 'skill A' with a 90% skill levjel. Thesame 'skill A' is also assigned to them directly with a level of 100%.
How will routing consider that resource's level for 'skill A' for activity assignment decisions?

• A.Routing wiil consider the resource's level to be an average of the level from the group and the individually assigned 'skill A1 (95%).
• B.OFSC will prevent such a situation by presenting an error when the same skill is assigned with conflicting levels.
• C.The work skill group assignment takes precedence, so routing will consider the resource to have a level or 90% for 'skill A'.
• D.The individual skill assignment takes precedence, so routing will consider the resource to have a level of
  100% for 'skill A'.

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