Free Oracle 1Z0-1003 Exam Dumps Questions & Answers

Your customer offers a "triple play" service where an installation requires three work skills: "Cable",
"Internet", and "Phone".
To accommodate this service, a work skill group has been set up called "Triple Play", and it includes each of those three skills with levels of 100.
This work skill group is assigned to all technicians, and it is also associated with a "Triple Play" capacity category.
One of the technicians named Billy Bishop also has the "Cable" work skill individually assigned with a level of 50.
Which two statements are true effect this configuration has on activity assignments and capacity management?

• A.An activity with a single work skill "Cable", with a "Required" level of 100, will consume capacity, from the "Triple Play' capacity category
• B.An activity with a single work skill "Cable", with a "Required" level of 100, will not be automatically assigned to Billy Bishop.
• C.An activity with a single work skill "Cable", with a "Required" level of 100, will not consume capacity from the "Triple Play" capacity category.
• D.An activity with a single work skill "Cable", with a "Required" level of 100, can be automatically assigned to Billy Bishop.

On the Quota screen in Oracle Field Service Cloud (OFSC), there is a column that displays values for 'Other Activities'.
Which describes the 'Other Activities' that contribute to the values displayed in that column?

• A.non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources' routes
• B.activities that consume capacity but are not associated with the capacity categories or time slots configured for a given Capacity Area
• C.non-scheduled activities that exist within the Capacity Area bucket
• D.activities that have specifically been added by field resources using the 'Add Activity1, 'Prework' or
  'Reopen' actions

Your customer wants to configure an inner step message ("B") to send an email if a previous message ("A ) has Failed.
Which statement explains how this can be supported?

• A.In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN failed.
• B.In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".
• C.In the Message Scenario screen's Next Steps tab of message B, add message A as the Next Message Step with the final status Failed".
• D.In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.

Which two statements are true regarding managing inventory within OFSC?

• A.When customer inventory is de-installed, it is moved to the "Resource" pool.
• B.A resource with eligible permissions can add inventory to his or her own pool.
• C.Filters can be created for inventory.
• D.Missing required inventory does not restrict an activity from being completed.

A company has a policy in which all of their technicians' working days will begin once they arrive at their first jobs, and end at the office depot after their last jobs.
Resource 'start' locations are set to their home addresses and 'end' locations are set to the office depot address.
What Resource Type settings ensure that routing will support this requirement?

• A.'Working Time includes the Travel Time to the first activity' and 'Working Time includes the Travel Time from the last activity to the Resources End Location' are selected.
• B.'Working Time does not include the Travel Time to the first activity' and 'Working Time includes the Travel Time from the last activity to the Resources End Location' are selected.
• C.'Working Time includes the Travel Time to the first activity' and 'Working Time does not include the Travel Time from the last activity to the Resources End Location' are selected.
• D.'Working Time does not include the Travel Time to the first activity' and 'Working Time does not include the Travel Time from the last activity to the Resources End Location1 are selected.