Free Oracle 1z0-1038-22 Exam Dumps Questions & Answers

Which two events can trigger Custom Process Models?

• A.Refresh
• B.Update
• C.OnSaveComplete
• D.Create
• E.Load

Which three elements are available for workflow design on the Insert ribbon?

• A.Decision
• B.Set Fields
• C.Restart
• D.Return
• E.Terminate

You want your system to offer a chat invitation to any customer who spends at least two minutes on a specific web page.
What should you use?

• A.business rules
• B.syndicate chat widget
• C.proactive chat widget
• D.configuration settings

You want to ensure that some specific content in messages can be hidden for seme messages. What would you use to meet this requirement?

• A.Custom fields
• B.Merge fields
• C.Conditional fields
• D.Incident thread fields

Which two statements are true about chat surveys?

• A.You can create a chat rule to email a transactional survey to a customer after a chat session.
• B.You cannot link customer data back to the chat that is submitted.
• C.You can send a chat survey only while a customer is on the chat.
• D.You can create a chat rule to pop up a transactional survey at the end of a chat session.