Free Oracle 1z0-980 Exam Dumps Questions & Answers

Which two report columns are displayed in Oracle Knowledge Advanced? (Choose two.)

• A.Answer ID
• B.Author
• C.Description
• D.Rating
• E.Summary

Which two statements are true about workflows in Knowledge Advanced? (Choose two.)

• A.Once a user rejects the article, it moves to the previous step.
• B.A Workflow process is defined as a sequence of steps, such as creating, editing, translating, reviewing, and approving the articles.
• C.In Workflow you cannot reassign a task to another user or team.
• D.A Workflow process can only be used while creating and editing the articles.
• E.Once a user rejects the article, the system automatically deletes the article.

In Knowledge Advanced Search what is the use of the Concept feature?

• A.Adding a new concept enabled Knowledge Advanced Search to return results that match only a particular word.
• B.Adding a new concept enabled Knowledge Advanced Search to return results that match a particular word and its synonyms.
• C.Adding a new concept enabled Knowledge Advanced Search to return results that do not match a particular word.
• D.Adding a new concept enabled Knowledge Advanced Search to return results that match a particular word, its synonyms, and its related concepts.

Which three values does Knowledge Advanced use to calculate whether the answers returned have improved?
(Choose three.)

• A.the number of times documents were clicked on as a result after a particular answer
• B.the total number of times the search has been made with the search string containing the title of the document
• C.the number of cases linked to the top answer
• D.the number of times the "Is this answer helpful?" option has been selected as "Yes"
• E.the total number of times documents were clicked on

What two factors are responsible for ranking of an answer? (Choose two.)

• A.display position
• B.number of answers linked to that answer
• C.number of searches for that answer article
• D.solved count based on customer activity