Free Oracle 1z1-325 Exam Dumps Questions & Answers
| Exam Code/Number: | 1z1-325Join the discussion |
| Exam Name: | Oracle RightNow Cloud Service 2016 Implementation Essentials |
| Certification: | Oracle |
| Free Question Number: | 87 |
| Publish Date: | Sep 29, 2026 |
| # of views: | 2557 |
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Your customer would like to automatically create incidents for any comments created on Social Media sites.
Which two Social Media options are available to create incidents in Oracle Service Cloud? (Choose two.)
Your client decides not to use Groups when setting up staff accounts.
You are positive that groups should be set up. Therefore, you need to explain the advantages to your client.
Select two advantages of setting up groups. (Choose two.)
Your customer supports three different brands and needs to be able to send and receive emails using differently branded emails.
The end customers may not know that the three brands are supported by the same company or that the Oracle RightNow CX Cloud Service is being used.
Identify the three configurations that must be made to enable this requirement. (Choose three.)
Your customer has performed a search on the knowledgebase and has stated that they are getting strange results. Every time they search for the word "widget" the correct answer appears as the 10th answer on the search results and not at the top of the first page.
How can you increase the value of the word "widget" in the knowledgebase search results?