Which conflict resolution technique produces the most lasting results?

• A.Withdraw/avoid
• B.Smooth/accommodate
• C.Compromise/reconcile
• D.Collaborate/problem solve

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What charts and figures should project managers use during the Perform Quantitative Risk Analysis process?

• A.Tornado diagrams and influence diagrams
• B.Detectability bubble charts and probability and impact matrix
• C.Hierarchical charts and burndown charts
• D.Flow charts and responsible, accountable, consult, and inform (RACI) charts

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A tool and technique used during the Define Scope process is:

• A.facilitated workshops.
• B.observations.
• C.questionnaires and surveys.
• D.group creativity techniques.

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Which tool is used to develop technical details within the project management plan?

• A.Expert judgment
• B.Project selection methods
• C.Project management information system (PMIS)
• D.Project management methodology

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Which component of the human resource management plan describes when and how project team members are acquired and how long they will be needed?

• A.Resource breakdown structure
• B.Staffing management plan
• C.Project organizational chart
• D.Scope management plan

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