The quality function deployment process is used to______________

• A.Provide better product definition and product development
• B.Help products to succeed in the marketplace
• C.Improve the functional characteristics of a product
• D.Support production planning and the just-in-time approach

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An agile project is running its fifth iteration out of 10. After the last retrospective, the team members realize that they had to work extra hours to deliver the committed work What should the project manager do?

• A.Ask for additional team members to maintain the velocity
• B.Implement a checkpoint in the iteration to verify if the team is on track
• C.Conduct a focused retrospective to help the team to discover the root cause
• D.Ask the team to have a lower commitment for the next iteration

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A project has been initiated that has several project stakeholders from various departments. Some stakeholders are unavailable for the facilitation meeting to discuss end-to-end processes. To satisfy their own personal agenda, the project owner requests that the meeting take place without all stakeholders present.
What should the project manager do?

• A.Reschedule the meeting to accommodate all stakeholders.
• B.Hold a separate meeting with those stakeholders who are unavailable.
• C.Set up a facilitation meeting without all stakeholders to obtain initial requirements.
• D.Discuss stakeholder availability with the sponsor.

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A project manager is leading a global team that they have worked with in the past and has a high level of trust with them. The team is located in different countries and time zones and will need decisions in a timely manner.
In order to ensure that the project runs smoothly across the team, how should the project manager approach delegation?

• A.Delegate certain authorities and share information to allow fair decision-making.
• B.Delegate most authorities and share information to allow fair decision-making.
• C.Delegate most authorities and control the authority by withholding important information.
• D.Delegate certain authorities and control the authority by withholding important information.

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Of the following, which conflict resolution strategy is likely to yield the most productive results?

• A.Compromising
• B.Collaborating
• C.Forcing
• D.Withdrawing

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