U+ Bank implemented multiple customer journeys for Its customers. The goal of the bank Is to present the most relevant action for the customer to increase the chance of a positive outcome. U+ Bank is sure that customers see the next best action, regardless of the current journey that they are in.
Which statement is true about customer journeys in Pega Customer Decision Hub?

• A.Actions outside a customer journey are upweighted to ensure that the system also takes them into consideration.
• B.Active customer journeys become inactive when Pega AI detects a better action outside the journey.
• C.Customers are placed in all available customer journeys from the start to ensure that the system takes all actions into consideration.
• D.Customers can participate in multiple customer journeys simultaneously.

Comment: *

Name: *

Email: *

Verification: *

In a decision strategy, you can use aggregation components to____________.

• A.set a text value to a strategy property
• B.make calculations based upon a list of actions
• C.choose between actions
• D.filter actions based on priority and relevance

Comment: *

Name: *

Email: *

Verification: *

Which of the following reasons explains why a customer might receive an action that they already accepted?

• A.The action suitability conditions are not defined.
• B.The volume constraint is not set to exclude previously accepted offers.
• C.The suppression rules are not defined to exclude previously accepted actions.
• D.The actions are filtered based on eligibility.

Comment: *

Name: *

Email: *

Verification: *

A decisioning architect wants to use the customer properties income and age in a Filter component. Which decision component is required to enable access to these properties?

• A.Proposition Data
• B.Set Property
• C.None, properties are available
• D.Data Import

Comment: *

Name: *

Email: *

Verification: *

MyCo, a telecom company, uses Pega Customer Decision Hub to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.
As a deaccessioning architect, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?

• A.A seed list from the Test email tab
• B.A list of customer email addresses from the Test email tab
• C.Schedule an outbound run with a limited number of customers
• D.Preview section from the email content editor

Comment: *

Name: *

Email: *

Verification: *