Free Pegasystems PEGACSA72V1 Exam Dumps Questions & Answers

An assignment must route work to the current work group manager. Which router option do you use?

• A.Use the standard ToWorkGroupManager router.
• B.Use the standard ToWorkGroup router.
• C.Use the standard ToWorkGroupManager router and specify the current user as the user routing the assignment.
• D.Use the standard ToWorkGroup router and specify the current workgroup manager's ID as the destination.

You want to create a data page with a list of available shipping options. The shipping options are stored in a database table mapped in the application. Which source option would you select for the data page?

• A.Lookup
• B.Report definition
• C.Service
• D.Data transform

You need to configure a case type to send a confirmation for change-of-address requests.
The confirmation is sent to customers as an email, text message, and letter.
Which two options ensure that the content of the confirmation is the same for all three correspondence types? (Choose two.)

• A.Create one correspondence rule containing the confirmation. Configure the correspondence rule to support all three correspondence types.
• B.Create one correspondence rule for each correspondence type. Configure each correspondence rule to reference a paragraph rule that contains the confirmation.
• C.Create one correspondence rule for each correspondence type. Configure each correspondence rule to reference another correspondence rule that contains the confirmation.
• D.Create one correspondence rule containing the confirmation, then circumstance the correspondence rule for each correspondence type.

When processing an insurance claim you need to retrieve the customer's insurance policies from a web service. You invoke the connector from a ___________.

• A.flow action
• B.report definition
• C.data page
• D.data transform

On a service level, the passed deadline interval is measured from
__________________________.

• A.The end of the goal interval.
• B.When a user begins the assignment.
• C.The end of the deadline interval.
• D.When the assignment is ready for a user.