Question 41
A prospective employee must pass a criminal background check before receiving an offer. When would you add a decision point to the workflow process ?
Question 42
You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. To meet this requirement you need to set the _____ in the service level to 5 days.
Response:
Question 43
When creating a data page the requirement is to have the data cached and refreshed after 90 days, which refresh option is best suited to meet this requirement?
(Choose One)
Response:
Question 44
A requirement states: When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.
Select the case type relationship that satisfies the requirement.
Question 45
We have an assignment service level that has the following configuration:Initial Urgency of the Assignment lOGoal -1 day -Urgency -15Deadline -3 days -Urgency -20 Passed Deadline -24 hours -Urgency 20If the systems creates an assignment with this service level associated to it on March lstat 9am, what will the urgency value be on March 4that 5pm? (Choose One)