When modeling the life cycle of a case, stages represent a___________or a_____________(Choose two)

• A.transfer of authority
• B.single actor performing a single action
• C.subset of data used to resolve case
• D.significant change in the status of a case

Comment: *

Name: *

Email: *

Verification: *

The clipboard is a_________________tool and is unique to each_________________? (Choose One)

• A.diagnostic, case
• B.client-side, user session
• C.server-side, user session
• D.case, application

Comment: *

Name: *

Email: *

Verification: *

When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval From the insurance agent who verified the claim.
How do you implement this requirement so each approver can work independently?
Response:

• A.Create three parallel processes with approval assignments.
• B.Route to a workbasket where all three roles have access.
• C.Create an approval step with cascading approval.
• D.Create business logic to route to the different approvers.

Comment: *

Name: *

Email: *

Verification: *

A Collect Information step in the case life cycle sets the case status to Pending-Approval. When does the case status automatically update ?

• A.At the end of the process containing the step
• B.At the beginning of the step ?
• C.Case status cannot update automatically
• D.At the end of the step

Comment: *

Name: *

Email: *

Verification: *

Which of the following are true about validating user input? (Choose Two)

• A.Validate rules allow us to compare conditions however they must be referenced in order to work.
• B.Edit Validate rules allow us to record an expected relationship between properties and have the system manage them
• C.Validate rules allow us to record an expected relationship between properties and have the system manage them
• D.Edit Validate allow us to compare input values with an exact pattern using a Java statement

Comment: *

Name: *

Email: *

Verification: *