Free Pegasystems PEGAPCDC80V1_2019 Exam Dumps Questions & Answers

U+ Bank purchased Pega Customer Decision Hub to enhance the customer experience in their branches. The
new application they have built has a Next-Best-Action panel to guide the branch advisor.
When does the Next-Best-Action panel for the branch advisor need to be refreshed during the conversation
with the customer?

• A.Every second to ensure timely recommendations
• B.First time, after looking up the customer in the system to ensure consistency during the visit
• C.Every time new information about the customer is received
• D.Once, after the customer reason to visit the branch is captured in the system

U+ Bank a Next-Best-Action decision strategy to determine the credit rating of its customers. A scorecard
model determines the customer credit score.
The business requirement is to determine the credit card rating based on the following table:

As a Strategy Designer, how do you implement the business requirement?

• A.Add the credit rating rules in the Results tab of the scorecard component
• B.Configure the scorecard model to pass the credit score to the strategy
• C.Add a decision table to the strategy and pass the credit score as the parameter
• D.Add a decision table to the strategy and configure it to reference the scorecard model

What is the name of the property that is automatically recomputed for each decision component?

• A.Rank
• B.Propensity
• C.Priority
• D.Order

MyCo, an electronics company, wants to recommend television brands to their customers based on incoming
emails. As a Strategy Designer working for MyCo, you create the following Next-Best-Action strategy:

If the Email reason is Inquire LG, what does the Results of the strategy contain?

• A.Sony
• B.LG
• C.LG, Sony
• D.Sony, LG

The Prioritize component sorts offers in _______________.

• A.ascending order only
• B.random order
• C.ascending or descending order
• D.descending order only