Question 21
A requirement states that the Users role cannot open a purchase request during the Audit stage of the case life cycle.
How do you configure the case stage to satisfy this requirement?
Question 22
What task must you perform in order to persist a temporary case?
Question 23
In which two of the following situations would you simulate an integration? (Choose two.)
Question 24
Consider the following table where a correspondence is circumstanced based on country.
If .Country=USA, which version of the correspondence will run?
Question 25
You have added a cascading approval step that uses an authority matrix. You have specified a decision table to determine the approvers for each case. You have confirmed that the conditions in the decision table are configured correctly. You test the configuration by entering requests that require multiple approvers. However, the system routes all requests to only one approver. Which of the following actions would you take to correct this issue?
