Question 16
You have configured an agent to automatically send correspondence. The agent runs in standard mode using AQM. As of the last agent run, entries failed to commit and the correspondence was not sent. Which two approaches could you take to troubleshoot the issue? (Choose Two)
Question 17
An agent in your system is running on three nodes. You have been asked to update the agent's schedule interval. How would you make your update?
Question 18
The following rule and record types are invoked to determine the endpoint for a connector.
A data page property is referenced.
The value is used by the SOAP connector to invoke the service.
The SOAP Connector is invoked.
The data transform for the data page is executed if the page is not already available on the clipboard.
The data transform invokes a utility function to obtain the value of a dynamic system setting.
Select the order in which these rules and records are executed.
Question 19
Which tool do you use to identify missing alternate text for an image?
Question 20
Management reports that have an unacceptably large number of cases are incorrectly identified as duplicate cases. Which two approaches could you use to modify the duplicate case search process so that it produces fewer invalid duplicates? (Choose Two)
