Free Peoplecert ITIL-4-DITS Exam Dumps Questions & Answers

Which is the BEST approach to defining a vision and a strategy in an organization with multiple specialization divisions?

• A.Vision and strategy should be defined in collaboration with the leaders of the organization and division
• B.Vision and strategy should be defined by the executive leader and communicated to me divisions
• C.Vision and strategy should be defined by the governing body and communicated to the divisions' leaders
• D.Vision and strategy should be defined in collaboration with the enterprise architects and consultants

An organization has identified three initiatives to support a digital transformation strategy:
1. Upgrading technology
2 Adopting new software development approaches
3. Changing the structure of teams and departments
The project, management office has been tasked with Identifying and developing the business case(s) needed to review these initiatives Which is the BEST approach to take when creating the business case(s)?

• A.Create one single business case that provides justification for all three initiatives
• B.Create three different business cases providing justification for each Initiative
• C.Create one business case for the technology upgrade, and another for the remaining Initiatives
• D.Create one business case for the organizational change, and another for the remaining Initiatives

Which is an example of industry disruption?

• A.A service provider has launched a new app to support collaboration that is easy to use, and is popular with consumers from many markets
• B.An organization transitioned a large number of its services to a cloud provider to remain competitive In their market
• C.A software provider has developed a new satellite navigation system for the serf-driving cat market that has become the system of choice for car manufacturers
• D.A mobile phone provider has adopted a new operating model in response to threats from the competition which has resulted In the provider becoming the market leader

A service provider has a new strategy which involves them selling services via third parties, and also from their own website. This new sales channel should bring additional customers, and may also have a positive effect on direct sales because it increases brand recognition.
Which parallel operating model is appropriate for this situation?

• A.Cannibalism
• B.Concurrence
• C.Erosion
• D.Synergism

An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.
Which is the BEST approach to ensure that suppliers and partners support these changes?

• A.Uninterrupted delivery
• B.Technology replacement modernization
• C.Organizational resilience
• D.Sourcing strategy