Free Peoplecert ITIL-4-DITS Exam Dumps Questions & Answers

The leaders of an organization ate defining an approach to optimize its value streams and processes to create a more efficient way of working.
What should this approach focus on?

• A.Uninterrupted delivery
• B.Elimination of waste
• C.Organizational resilience
• D.Organizational agility

Which type of risk is MOST LIKELY to be identified by modeling and test reviews?

• A.innovation risk
• B.Dis risk
• C.Cyber security risk
• D.Engagement risk

A service provider a developing an operating model to support a new social media service that enables their business strategy.
They have included the following in the operating model:
* a definition of how suppliers will be Involved in the delivery of the service
* a description of me main performance measures required
Which additional element MUST be included to ensure that the essential themes of the operating model are covered?

• A.An inventory of the mam technology components that will be located at the head office data centre
• B.Definitions of the service management toolsets needed to support the service
• C.A list of vendors who will provide the components mat form the social media service
• D.Descriptions of the series of steps for the work that is required to create and support the service

An organization is planning to provide existing services to a new market. The demand for the organization's services in the market is high and the potential customers have a good understanding of the value that can be created with the services. However, the new market has specific and strict regulations on how customer data must be handled.
Which is the BEST strategy to meet the demand in this market?

• A.Increase the amount of equipment, people, and other resources to deliver the services to the new market
• B.Replace the existing services or products with new or updated services or products for the new market
• C.Create new business and operating models to address the specific requirements of the new market
• D.Copy the current operating model and adapt it to meet the additional regulations for the new market

Which describes business strategy?

• A.A means of defining and communicating how an organization intends to achieve its goals
• B.A model to define how the organization will be run
• C.A way to stay relevant to customer needs or market dynamics as they change
• D.A description of how the organization should be configured to provide value to customers