Free Peoplecert ITIL-4-HVIT Exam Dumps Questions & Answers

Following a major service failure, an organization holds a review where team members openly describe the decisions they made and the information available at the time, without fear of punishment.
Which concept does this demonstrate?

• A.Technical debt management
• B.Service level management
• C.Safety culture
• D.Continuous testing

A team limits the number of work items allowed in each stage of its workflow and visualizes the flow of work on a board.
Which outcome is this MOST likely to achieve?

• A.Reduced work in progress and improved flow
• B.Increased utilization of every team member
• C.Guaranteed regulatory compliance
• D.Elimination of all defects

Which high-velocity IT objective MOST supports delivering product functionality in small increments?

• A.Co-created value
• B.Valuable investments
• C.Fast development
• D.Assured conformance

Which describes a digital product?

• A.The application of digital technology to accelerate time to market, time to customer or time to change
• B.A collection of resources that would not be as valuable without the use of digital technology
• C.Any digital goods that are transferred from a service provider to a service consumer
• D.An organization that utilizes digital technology to perform business in a significantly different manner

An organization experienced a security attack. A hacker accessed a system using login information gathered from social media sites. The incident was identified quickly and systems were restored without significant loss.
Which type of control should be improved?

• A.Prevention
• B.Correction
• C.Integrity
• D.Detection