Free Peoplecert MSP-Practitioner Exam Dumps Questions & Answers

The programme is in the 'deliver the capabilities' process. When the Call Centre Rationalization Project is complete, it will be important to inform all staff and customers. This is because there will be new contact details for the new single call centre with longer opening hours. The programme manager has planned for both internal and external announcements to publicize this.
Which theme is MOST relevant to these planned activities?

• A.Structure
• B.Knowledge
• C.Organization
• D.Decisions

Which of the following is Not one of MSP defined levels of stakeholder engagement?

• A.Keep informed
• B.Formally Approve
• C.Maintain Interest
• D.Active Consultation

The programme manager has analysed the costs of using an expert external company to work on the Research and Development Project. Although using the external experts is likely to produce a higher quality solution which would lead to increased organizational adoption, the SRO has insisted that the project only uses internal staff to minimize costs.
Is the SRO's response an appropriate application of the 'deploy diverse skills' principle, and why?

• A.Yes, because the programme should minimize its reliance on external suppliers to minimize costs
• B.Yes, because it is important to build internal skills for the future during the programme
• C.No, because programme delivery should use the right mix of skills to achieve the outcomes of benefit
• D.No, because the sponsoring group should approve decisions on how the programme will be resourced

Which of the below is not a critical organizational element?

• A.Delivery mechanism for change
• B.Recruitment Policy
• C.Business as usual
• D.Corporate strategy

Who is accountable for confirming programme closure?

• A.SRO
• B.Sponsoring group
• C.Programme Manager
• D.BCM