Free SAP C-BOSUP-90 Exam Dumps Questions & Answers

Which of the following deliverables is part of both Enterprise and Standard Support?

• A.24*7 support advisory interaction
• B.Access to SAP Notes database
• C.24*7 End-to-end Root Cause Analysis
• D.SLA based delivery

What does component refer to when creating a message?

• A.Components are part of data dictionary.
• B.The component is an attribute that allows a classification from the application perspective.
• C.The component is an attribute used to identify the system.
• D.Components are part of a report.

Which of the following are features of the SAP Solution Manager? (Choose three)

• A.The entire documentation
• B.Business Case Calculation
• C.Test Information
• D.Incident Management
• E.Bid Management

What is contained in an SAP EarlyWatch Alert report? (Choose two)

• A.Performance overview
• B.Additional recommendations from support consultants
• C.User's login and password
• D.System configuration

A customer may not understand a proposed solution and send the case back to you.
How can you avoid this situation?

• A.Send customers short answers to avoid confusion.
• B.Update the customer with detailed step by step solutions using clear but short sentences.
• C.Send the customer multiple possible solutions even if you have not tested them.
• D.Update the customer with the same solution you sent originally until the customer understands that solution.