Features of the business blueprint: (Choose all that apply)

• A.Blueprint document
• B.Business process group
• C.Associated items
• D.Business scenarios
• E.BluePrint structure

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It is an advance feature of SAP Solution Manager that integrates service desk functionality for urgent corrections to implement fast and direct changes in the productive environment and maintenance cycle activities.
It provides a central, streamlined approach to managing changes in your system landscapes.
Please choose the correct answer.
Response:

• A.Service desk
• B.SAP services
• C.Solution Manager diagnostics
• D.Change request management

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If you wish to install agents on the managed systems then which of the following statements you think are correct with respect to agents technology :
Please choose the correct answer.
Response:

• A.Diagnostics agents running at the Host level of the managed systems.
• B.Introscope Agents running at the SAP J2EE instances of the managed systems.
• C.Those agents send data at regular, predefined time intervals from the managed systems to SAP Solution Manager, which is the main factor influencing the performance of the system.
• D.Dimensional agents running at the Host level of the managed systems.

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Master Data Management allows you to create cross-company unified master data.

• A.True
• B.False

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According to you, which of the following statements is incorrect with respect to Business Partners:
Please choose the correct answer.
Response:

• A.Although this ID will not remain with the person for throughout the process.
• B.You need these activities for all CRM-based scenarios in the Solution Manager, including: * Service Desk * Change Management * Issue Management.
• C.Each person in CRM- based processes is identified as a business partner,
• D.The business partner ID creates the connection between a system user and a business partner.

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