Free SAP C-TCRM20-72 Exam Dumps Questions & Answers

Which assignments do you need to make in Customizing when setting up organizational data determination in business transactions?
Note: There are 2 correct answers to this question.

• A.You must assign at least one determination rule to a transaction type.
• B.You must assign at least one determination rule to an organizational data profile.
• C.For the "Organizational Model" determination rule type, you have to assign responsibilities directly in the rule.
• D.You have to assign an organizational data profile to a transaction type.

You want to download existing SAP ERP customers to SAP CRM.
Which Customizing steps must you perform?

• A.Set up the same number ranges in both systems (they must be equal).
• B.Set up the mapping for the classification customer and an account group (PIDE).
• C.Create your own account group for the data transfer from SAP ERP to SAP CRM.
• D.Create the business partner account life cycle.

In CRM Field Applications, which object is used to set up the sites and to influence the data distribution logic from a business perspective?

• A.Mobile Application Studio
• B.Object management
• C.BDoc Modeler
• D.Administration console

Which of the following tasks are performed by users assigned to the standard Interaction Center Manager business role?
Note: There are 3 correct answers to this question.

• A.Manage call lists.
• B.Maintain Internet Transaction Server settings.
• C.Create rule policies.
• D.Maintain categorization schemas.
• E.Process the agent inbox.

You can define the replication of data from the SAP CRM server to other systems.
Where is the corresponding replication model created?

• A.In the BDoc Modeler
• B.In the Data Integrity Manager
• C.In the administration console
• D.In the object management