What are some responsibilities of customer key users after go-live of an SAP S/4HANA Cloud project?

• A.Search for solutions and process incidents from end users directly and when necessary, request help from SAP.
• B.Monitor internal/external communications such as printers and integration with third-parties.
• C.Complete the implementation activities as assigned.
• D.Responsible for inspection and approval of results and of the overall project.
• E.Manage Users and Task Assignment.

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What is the best transition scenario for a customer looking for some, but not full process redesign, and re-use of existing processes in some areas that still fit?

• A.Selective Data Transition
• B.System Conversion
• C.New Implementation

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Which of the following tasks are part of the Production support after the Go Live key deliverable?
There are 2 correct answers to this question.
Response:

• A.Set up the Operations Control Center
• B.Provide further training to customer end users
• C.Resolve issues identified during the Hyper Care period
• D.Perform a Technical systems test

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Which key deliverable includes the development of RICEFW objects?
Please choose the correct answer.
Response:

• A.Development Build
• B.Sprint Execution
• C.Enhancement Delivery
• D.Custom Extensions Management

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What solution operation framework can customers use to create a joint business and IT organisation that will secure transparency and efficiency of SAP implementation.

• A.SAP operations control centre
• B.Customer centre of expertise
• C.SAP Activate
• D.Business transformation management methodology

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