Free SAP C_C4C14_1811 Exam Dumps Questions & Answers


Exam Code/Number:	C_C4C14_1811Join the discussion
Exam Name:	SAP Certified Application Associate - SAP Service Cloud 1811
Certification:	SAP
Free Question Number:	155
Publish Date:	Jun 03, 2026
# of views:	2592
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Total 155 questions

Question 1

When would you use data migration templates instead of entering data manually? Note: There are 2 correct answers to this question.

A.When data must be loaded quickly
B.When the data volume is low
C.When data is loaded from multiple applications
D.When integration has been scoped

Question 2

What is the correct sequence of steps for the process when creating tickets?

A.1. Determine service categories
2. Analyze incident categories
3. Determine ket dates
4. Determine SLA
cement (SLA) evaluation
B.1. Analyze incident categories
2. Determine service categories
3. Determine ket dates
4. Determine SLA
C.1. Analyze incident categories
2. Determine service categories
3. Determine SLA
4. Determine ket dates
D.1. Determine service categories
2. Analyze incident categories
3. Determine SLA
4. Determine ket dates

Question 3

Which of the following can you use to restrict the values of a dropdown list?

A.Code list
B.Page layout
C.Access rights
D.Key user tool (KUT)

Question 4

Which field identifies a ticket as relevant for a field service scenario?

A.Division
B.Requires work
C.Service organization
D.Scheduling relevant

Question 5

Which of the following involved parties are supported by default for the installed base and installed base items?
Note: There are 3 correct answers to this question.

A.Service Technician team
B.Sales Employee
C.Customer
D.Territory manager
E.Employee responsible