You want to update your contact database. Which of the following options are recommended when it comes to uniquely identifying contacts? Note: There are 3 correct answers to this question.

• A.Use first name and last name.
• B.Use date of birth.
• C.Use email address.
• D.Use an SAP Emarsys Customer Engagement internal ID.
• E.Use an external ID.

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When the frequency cap is activated, which email types count toward the cap?

• A.All email types will add to the frequency count for each contact.
• B.All email types except transactional will add to the frequency count for each contact.
• C.Event-triggered (transactional) will add to the frequency count for each contact.
• D.All email opened will add to the frequency count for each contact.

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Which of the following are supported functionalities within the SAP Emarsys Customer Engagement plug-in for Shopify? Note: There are 2 correct answers to this question.

• A.Automated installation of the Web Recommender template in your webshop
• B.Automated triggering of Shopify e-commerce events as external events in SAP Emarsys Customer Engagement
• C.Automated creation of Interactions programs for Shopify events
• D.Automated installation of the Web Extend data collection scripts on your Shopify themes

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You are connecting your Magento shop with SAP Emarsys Customer Engagement using the Magento 2 plug-in. Which of the following scenarios are valid? Note: There are 2 correct answers to this question.

• A.Single Magento store into multiple SAP Emarsys Customer Engagement accounts
• B.Multiple Magento websites into one SAP Emarsys Customer Engagement account
• C.Multiple Magento stores into one SAP Emarsys Customer Engagement account
• D.Single Magento store into one SAP Emarsys Customer Engagement account

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You want to create a new Lookalike Audience for Facebook in CRM Ads, but a status error message appears saying "Too few contacts". How is this possible? Note: There are 2 correct answers to this question.

• A.The network audience was created but the transfer of the contacts failed.
• B.The audience is updated on a daily basis only.
• C.The network audience was created but there are not enough contacts.
• D.The audience was archived.

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