Which areas in the user interface can you use to create a customer complaint ticket?Note: There are 2 correct Answer to this question

• A.Backoffice Customer Support Cockpit
• B.Backoffice Collaboration Center
• C.On the storefront using the Assisted Service Module
• D.Feedback Icon at the top right of the Backoffice page

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Which calculations are performed by the SAP Commerce price factory? Note : There are 3 correct answers to this question.

• A.Price calculation
• B.Promotion calculation
• C.Discount calculation
• D.Coupon calculation
• E.Tax calculation

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You are using Microsoft Excel to export product data directly from the Backoffice Product Cockpit.Which of the following options are available to you?Note: There are 2 correct Answer to this question

• A.You can deselect any attribute in the list of the to be exported attributes.
• B.Classification attributes that only belong to some selected products can also be exported, if they are selected
• C.You can select the attributes one-by-one and add them into the list of the to be exported attributes.
• D.Common classification attributes (that belong to the selected products) can be exported directly.

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You are considering selling bundled products on your web shop. Which of the following functions are supported by SAP commerce out-of-the-box (OOTB)? Note: There are 2 answers to this question.

• A.Replacing a product with another valid product in a bundle after an order is placed.
• B.A dedicated bundle page on the front-end that allows configuration of bundle components.
• C.A special cart function that displays and arranges bundles with their components on the cart pages.
• D.A Bundle Carousel, which is a special CMS Component, to display bundles on the product details page.

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Which features are exclusively supported by the Business-to-Business (B2B) Commerce Module?Note: There are 3 correct Answer to this question

• A.Punch Out support
• B.Future stock availability
• C.Bundling promotions
• D.Product search
• E.Order approval processes

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