Free SAP C_C4H51_2405 Exam Dumps Questions & Answers

Which object can you assign to a ticket template when you are using maintenance plans?

• A.Reference date
• B.Registered product
• C.Service category
• D.Maintenance plan condition

What can the categories in the service catalog be used for? Note: There are 3 correct answers to this question.

• A.Determining service level assignments
• B.Reporting purposes
• C.Determining responsibility for tickets
• D.Determining fine-tuning settings
• E.Controlling validity of the service catalog

Which elements can be used to restrict access to views? Note: There are 2 correct answers to this question.

• A.Territories
• B.Code list restrictions
• C.Validation rules
• D.Business roles

In the ticket, no warranty is determined for a registered product. What might be the cause?
Note: There are 2 correct answers to this question.

• A.The registered product is not assigned to an installed base.
• B.The warranty is expired.
• C.The warranty is not assigned to a registered product.
• D.The warranty is not assigned to an installed base.

Which of the following is possible when creating tickets in the Agent Desktop?

• A.You can manually select the SLA.
• B.You can select multiple registered products in a single ticket.
• C.You can manually assign a maintenance plan.
• D.You can create knowledge articles.