What are some of the defined recommendations for organizational change success? 3

• A.Maintain a robust governance structure, especially in the Run phase.
• B.Be aware of cultural and language barriers for regions, countries, and Lines of Business impacted by change.
• C.Collect feedback from employees occasionally
• D.Promote the case for change and look forward to avoid change fatigue.
• E.Don't worry about the scale of change for end users

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______obtain, develop and manage the resources required to deliver goods and services to clients, one

• A.Operation Maintainers
• B.Operational researchers
• C.Operations managers
• D.None of the above

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For which target groups is the Purchase Contract (BMD) process designed? Note: There are 2 correct answers to this question.

• A.Controllers
• B.Buyers
• C.Project managers for commercial services
• D.Purchasing managers

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What SAP Best Practices business process (scope item) allows a company to manage customer returns and refunds using affiliated plants in an effective and efficient way? one

• A.Intercompany Sales Order Processing - Domestic (1HO)
• B.Intercompany Sales Order Processing - International (1MX)
• C.Intercompany Processes - Project-Based Services (16T)
• D.Intercompany Process for Customer Returns (2F4)

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Which of the following activities does the purchaser perform during the Scheduling Agreements in Procurement (BMR) scope item?
Note: There are 2 correct answers to this question.

• A.Create purchasing info record
• B.Display stock / requirements list
• C.Maintain delivery schedule
• D.Post goods receipt for scheduling agreement

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