An SAP S/4HANA customer uses Web Assistant in standard mode. Now the customer wants to customize and enhance the content using extensibility mode. What steps must be performed? Note: There are 3 correct answers to this question.

• A.The target application configuration has to be enhanced to include the customer's Manager instance.
• B.The In-App Help service must be activated.
• C.Author mode has to be activated and the customer's authors need to have the respective permissions.
• D.A specific role, Web Assistant Author, has to be created.
• E.The customer must purchase SAP Enable Now Manager, HANA edition (cloud or on-premise).

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What are SAP best practices in a knowledge content production scenario? Note: There are 2 correct answers to this question.

• A.Use a separate workarea for each project.
• B.Cover the entire end-to-end process in a single recording.
• C.Keep the content granular and avoid redundancies.
• D.Use metadata and tagging to keep it maintainable.

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Your customer has created a content structure that includes different languages, processes, roles and courses. The customer wants to grant access to the content via Library on a web server but does not know how to publish it as a single deployment without redundancies. Which solutions would you suggest? Note: There are 3 correct answers to this question.

• A.Define Manager tags per target group and tag the content accordingly.
• B.Use the Included Dependent Objects option in the publishing rule wizard.
• C.Create and provide filters for the library before deploying the complete structure.
• D.Provide pre-filtered links to show only language-related content.
• E.Distribute deep links to sub-trees of the structure for different target groups.

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What are the prerequisites for migrating a managed workarea in the Producer? Note: There are 2 correct answers to this question.

• A.The write permissions of the resources have been assigned to an author.
• B.The Producer client is offline.
• C.All components of SAP Enable Now have been upgraded to the latest version.
• D.A backup of the workarea is created.

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A customer wants to use the Desktop Assistant for a target application that does not offer reliable re-recognition on object level. Which content types can still be offered? Note: There are 2 correct answers to this question.

• A.Guided tours with bubbles pointing to controls
• B.Interactive guided tours
• C.Page-based context help bubbles
• D.Highlights around text input fields

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