Free Salesforce ADM-201 Exam Dumps Questions & Answers

A Platform Administrator is building an agent to help an ecommerce support team. The agent needs to call an action, named updateShippingAddress, that modifies a customer ' s shipping address in the system. Which set of Action Instructions should the administrator use for the updateShippingAddress action, according to best practices?

• A." Updates the shipping address for a customer order. The goal of the action is to modify the address on a customer ' s record. The agent should only use this action when the user explicitly requests to change their address. "
• B." This action updates the customer ' s shipping address. It is to be used when a user wants to change their address. Only use this when a customer does not have an active order in the system. "
• C." This action allows for the changing of a shipping address, and the goal is to make sure the address is current and accurate. "
• D." Use this to update shipping information. It ' s used for any changes to a customer ' s address in the system. "

Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity? Which tool should a Platform Administrator use to meet this requirement?

• A.Opportunity Processes
• B.Path Key Fields
• C.Dynamic Forms
• D.Workflow Rules

Marketing users at Cloud Kicks have been completing the Lead Source field inconsistently, with values like Web, Website, and Online. To ensure data quality, a Platform Administrator needs to standardize these records. Which Flow should the administrator use to clean up these inconsistent Lead Source values?

• A.Segment triggered flow
• B.Screen flow
• C.Record triggered flow
• D.Schedule-triggered flow

Service reps in a call center do not have assigned desks. They sit at any available desk and use the computer on that desk to access Salesforce. A Platform Administrator has been asked to streamline the login process so the reps do not have to authenticate each time they log in at a different computer. Which function should the administrator use to implement this request?

• A.Multi-factor Authentication
• B.Custom Profile
• C.Permission Set
• D.Trusted IP Ranges

The call center manager at Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status, and owner. What should a Platform Administrator add to the dashboard to fulfill the request?

• A.Dashboard Filter
• B.Dashboard Widget
• C.Combination Chart
• D.Bucket Column