Mass Mail Contacts option doesn't appear under the Tools section in the Contacts tab, what could have caused this?

• A.Email is unchecked for that profile in FLS
• B.The user Role is insufficient to view this tool
• C.Mass mail is not enabled for the profile.
• D.Mass mail is not checked in FLS
• E.This is a bug and must be escalated

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What is the maximum number of records to be printed in the Printable View of a list view?

• A.200
• B.100
• C.1.000
• D.2.000

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Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout.
Which type of the field should an administrator create to accomplish this?

• A.Cross Object Formula Field
• B.Standard Account Field.
• C.Master detail relationship Field
• D.Custom Account Field

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Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the
UC customer support team. The same team will now be working some of UC's Cases.
Which two options should the administrator use to help the support team?
Choose 2 answers

• A.Use assignment rules to set the queue as the owner of the case.
• B.Add Cass to the existing queue as available object.
• C.Create a new queue and add Cases as an available object.
• D.Configure a flow to assign the cases to the queue.

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The standard object permissions are: (check all that apply)

• A.Edit
• B.Create
• C.Read
• D.Update
• E.Delete

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