A retail company currently uses 62C Commerce and Marketing Cloud to enable a seamless customer experience. They are evaluating tools to better support customer service activities like their call center for online ordering and social customer service.
Which two functionalities should a Solution Architect discuss with the company to explain the value of Service Cloud? Choose 2 answers

• A.Ability to create a B2C storefront using Digital Experiences.
• B.Ability to have a customer leave a journey when they have an escalated case.
• C.Ability to de-duplicate and create a single customer identity.
• D.Ability to allow the agent to see purchase history to support case management

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Northern Trail Outfitters (NTO) is at the beginning of an implementation of B2C Commerce and is now discussing the communication flow. They are designing the flows between systems to send password resets via email when a new account is created in B2C Commerce or the email address is updated.
Considering NTO also uses Service Cloud and Marketing Cloud, which feature should a Solution Architect suggest to optimize the end-customer experience while also ensuring that tracking is visible to service agents?

• A.Marketing Cloud Triggered Send
• B.Service Cloud Email Service
• C.Marketing Cloud Journey Event
• D.Commerce Cloud Email Service

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A company that is a shoe-producer is doing Salesforce B2C Commerce implementation. In their Enterprise Resource Warning (ERP) system, the products are marked as being one of three types: boots, sandals, and sneakers. The business requirements based on the type are:
* The messaging on Product Detail page is different
* Customers are able to filler their Product Search Results
The customer's operations team asks about the format in which to send this value in the catalog.
Which data type should the Architect specify for this attribute In the Data Mapping document?

• A.A custom attribute type set-of-string containing multiple values.
• B.A custom attribute of type string containing comma separated values.
• C.A custom attribute of type enum-of-string (single selectable value)
• D.A custom attribute of type enum-of-string (multiselect able value).

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A new dent is moving from their existing ecommerce platform to B2C Commerce. They have an existing service that connects to the Email Marketing System. The endpoint of the service can directly parse the data posted by the customer from the Storefront page for marketing materials subscriptions. it if required that the service implementation on the B2C Commerce site supports authentication and encoding.
What type should the Architect document this new service as?

• A.HTTP
• B.Generic
• C.SOAP
• D.HTTP Form

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An integration cartridge implements communication between the B2C Commerce Storefront and a third-party service provider. The cartridge contains the localServiceRegistry code:

How does this code sample accomplish authentication to the service provider?

• A.By disabling Basic Auth and executing the service authentication call.
• B.By wrapping the authentication service call with Basic Auth.
• C.By Issuing a Basic Auth request to the service provider.
• D.By performing a signed SOAP Auth request using a certificate.

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