Free Salesforce Arch-302 Exam Dumps Questions & Answers

Universal Containers has been using Service Cloud and recently decided to implement Marketing Cloud.
There are many data quality issues in Service Cloud like duplicates and incomplete email addresses. They want to use Marketing Cloud to send personalized communications.
Which two recommendations should a Solution Architect make when suggesting a migration strategy from an existing Service Cloud implementation to a new Marketing Cloud one?
Choose 2 answers

• A.Use Customer Data Platform (CDP) to synchronize data between Service Cloud and Marketing Cloud.
• B.Fix the data quality issues in Service Cloud before migrating to Marketing Cloud.
• C.Build a custom connector between Service Cloud and Marketing Cloud that will remove the duplicates.
• D.Map Contact, Lead, and Account objects within Marketing Cloud to enable personalization.

An organization chose a multi-cloud solution that Is comprised of Service Cloud and B2C Commerce. The organization now wants to ensure that the theme of Its self-service portal Is consistent with the theme of its B2C Commerce storefront.
How should a Solution Architect ensure that this requirement Is met?

• A.Set the value of the Portal Theme URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
• B.Set the value of the Style Sheet URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
• C.Make a copy of the appropriate .ess file from the organization's web server and upload it to the self- service portal.
• D.Copy any relevant .ess code from the organization's website and paste it into the pages for the self- service portal in Page Builder.

A company is struggling to grow sales in a difficult retail climate and has tasked the Marketing team with improving their lead generation metrics. They have an existing database of customers going back five years, but there are many duplicates, the data is not extensive, and is often outdated. This could mean the potential customer base is limited. They already use Marketing Cloud Journeys extensively and their management team is open to considering additional investments if they believe it can make a difference.
Which three actions should a Solution Architect take to help meet their need for improving lead generation metrics?
Choose 3 answers

• A.Implement a mobile app so that customers can more easily purchase products to drive higher sales
• B.Implement Lead Queues in Sales Cloud to ensure that the Telesales teams are calling customers more efficiently
• C.Implement Audience Studio and integrate it with Marketing Cloud to bridge the divide between the known and the unknown customer
• D.Use analytics tools such as Datorama to help improve accountability on campaign spend for digital advertising and marketing campaigns
• E.Run a proof-of-concept of Customer 360 Data Manager to build unified customer identities, improving the ability to provide relevant personalization

Universal Containers (UC) Is planning a campaign for its newly-launched product categories. They have already run similar campaigns in the past and want to cross-sell this new product to their existing customers.
To achieve this, they are creating customer group segments using its e-commerce strategies while adhering to the current customer's compliance preferences for previous campaigns.
Which two products should a Solution Architect include in the architecture to meet UC's needs?

• A.Marketing Cloud and Service Cloud
• B.Service Cloud and B2C Commerce
• C.Marketing Cloud and B2C Commerce
• D.Marketing Cloud and Sales Cloud

A company wants to migrate their existing in-house order management solution to the Salesforce Order Management product, which will trigger post-purchase transactional emails through Marketing Cloud. They are already using B2C Commerce, Service Cloud, and Marketing Cloud, as well as the B2C Commerce - Service Cloud Connector and Marketing Cloud Connect.
What are three actions that a Solution Architect must take when planning and deploying this solution? Choose
3 answers

• A.Replace the Service Cloud Connector with an Order Management Connector for B2C Commerce.
• B.Modify the Service Cloud Connector implementation to remove potentially conflicting features with the Order Management Connector.
• C.Configure data extensions and triggered sends in Marketing Cloud to support transactional emails for ordering scenarios.
• D.Integrate Salesforce Order Management to B2C Commerce for order history and user self service.
• E.Migrate subscriber keys in Marketing Cloud to a new Order Management customer identifier.