Free Salesforce B2B-Solution-Architect Exam Dumps Questions & Answers

A Solution Architect was asked by AC Computers to provide solution recommendations for a rebate enrollment and management solution on Salesforce. The primary goal and requirement is to easily launch rebate programs for partners that an administrator can implement and manage in Salesforce. AC Computers currently uses Sales Cloud, Salesforce CPQ, and Experience Cloud to expose opportunity and quote information to partners.
Based on the business requirements, which solution should the Solution Architect recommend?

• A.Implement Salesforce Service Contracts with lineitems to track rebate accruals and expose the data in the Experience Cloud site.
• B.Implement Salesforce Rebate Management Module and expose the data in the Experience Cloud site.
• C.Implement a custom solution to track rebates, accruals, and actuals and expose the data in the Experience Cloud site.
• D.Implement B2B Commerce on Lightning Experience to track rebates and expose the data in the Experience Cloud site.

Universal Containers (UC) delivers packaging solutions to its customers based on volume schedule, which is part of a contract that UC is closing. Customers place orders against these contracts, and the orders are maintained in an ERP system outside of Salesforce.
Employees of UCwant to track invoicing payment status on a monthly basis so that they can identify early when customer orders fall short of the contractual target.
Which two solution components should a Solution Architect recommend to meet this requirement?
Choose 2 answers

• A.Invoicing payment status sync between Salesforce Billing and ERP
• B.Product and Revenue Schedules from Sales Cloud
• C.Orders and Order Products from Sales Cloud and a MuleSoft integration with the ERP
• D.Opportunities and Opportunity Products from Sales Cloud

UniversalContainers (UC) needs to support its customers via email, phone, and chat. Service agents are only scheduled to support one communication channel for each shift. UC has implemented a service-focused community but only wants customers to inquire about service in the community through chat.
Which three options should a Solution Architect recommend to meet the requirements defined above?
Choose 3 answers

• A.CTI adaptor with Omni-Channel integration
• B.Customer Community with Live Agent
• C.Omni-Channel with defined presence, routing configurations, and Service Channels
• D.Customer Community with ability to create a new support Case
• E.Experience Cloud, web-to-case, and a CTI integration

Universal Containers (UC) wants to add and integrate Marketing Cloud Account Engagement after a recentacquisition. The integration into the global architecture will be as follows:
* Marketing Cloud Account Engagement will be used for lead nurturing with Engagement Studio.
* Marketing Cloud Account Engagement forms will be set up in a website.
* SalesCloud will manage leads created by Marketing Cloud Account Engagement.
UC wants to facilitate adoption by giving sales representatives and marketers enough time to learn about new features on a training platform.
Which approach should a Solution Architectrecommend in order to set up an environment in which users can test the functionalities from end to end?

• A.Create a new Marketing Cloud Account Engagement business unit, synchronize the production unit and the training unit, and link it to a full copy Sales Cloud sandbox.
• B.Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to the production Sales Cloud org.
• C.Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to a full copy Sales Cloud sandbox.
• D.Create Marketing Cloud Account Engagement training environments, synchronize the environments, and link it to a full copy Sales Cloud sandbox.

Universal Containers uses the Salesforce Platform to track customer payments and any late payments. This is accomplished with an architecture that includes Marketing Cloud, Service Cloud, and an integration to the back-office billing system via MuleSoft. Invoices and payments are mastered in the billing system and exposed to Salesforce via MuleSoft. Notifications about customer payments are orchestrated out of Salesforce and emails are sent via Marketing Cloud. The late payment invoice data is required for service representatives to be able to reference within Salesforce.
What should the Solution Architect recommend when determining the role of each system for a use case of sending payment reminders?

• A.Recommend a trigger from the billing system into Marketing Cloud, which sends customer formatted emails.
• B.Load the payment and invoicing data within Salesforce from the billing system with MuleSoft, and drive payment notifications via Marketing Cloud.
• C.Integrate the billing system directly with Marketing Cloud via MuleSoft to trigger based on events from the billing system.
• D.Create cases within Salesforce from the billing system based on payment statues with MuleSoft event orchestration and send payment notifications via Marketing Cloud.