Users with access to opportunities as sales team members cannot extend sharing for those records:

• A.False
• B.True

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A Standard profile that has Standard User Permissions and can manage published solutions and solution categories

• A.System Administrator
• B.Contract Manager
• C.Marketing User
• D.Marketing Profile
• E.Solution Manager

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When are custom fields removed from the recycle bin?

• A.90 days
• B.30 days
• C.60 days
• D.45 days

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You cannot change the name of the default Person Account record type, and you cannot create additional record types for Person Accounts

• A.False
• B.True

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Universal Containers (UC) customers have provided feedback that their support cases are not
being responded to quickly enough. UC wants to send all unassigned Cases that have been open for
more than two hours to an urgent Case queue and alert the support manager.
Which feature should an administrator configure to meet this requirement?

• A.Case Dashboard Refreshes
• B.Case Scheduled Report
• C.Case Assignment Rules
• D.Case Escalation Rules

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