Free Salesforce CRT-251 Exam Dumps Questions & Answers

Annual sales numbers change depending on renewal periods and new products. Sales managers at Universal Containers (UC) want to emphasize the importance of customer retention when prioritizing the pipeline and customer engagement for the sales team.
Which metric should the consultant recommend to help UC emphasize
the importance of customer retention to the overall business strategy?

• A.Total Pipeline Value
• B.Annual Contract Value (ACV)
• C.Customer Lifetime Value (CLV)

After a project deployment, several bugs were identified by end users and prioritized by the project team.
How should a consultant resolve these issues?

• A.Build out the issue resolution release in a development sandbox.
• B.Perform user acceptance testing (UAT) In a development sandbox.
• C.Build out the issue resolution release in the staging environment.

The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team.
How should the consultant meet this requirement?

• A.Recommend an integration with the marketing platform that creates leads in Sales Cloud.
• B.Recommend an integration with the marketing platform to Sales Cloud that generates tasks with lead information.
• C.Create users for the marketing team so they can enter leads directly into Sales Cloud.

The Cloud Kicks IT team has noticed that there are many duplicate Person Accounts and wants to merge them.
What should the consultant explain to the team about merging Person Accounts?

• A.They can be merged with contact records.
• B.They can be merged with other Person Accounts.
• C.They can be merged with any type of Account.

Cloud Kicks is utilizing Advanced Currency Management. The sales director submitted a request to display to total amount of all the open opportunities related to the Account page layout.
How should the should consultant implement a solution to meet the requirement?

• A.Create a roll-up summary field on the Account object.
• B.Use a record-triggered flow to set the value on the account.
• C.Use a custom formula field on the Opportunity object.