Free Salesforce CRT-271 Exam Dumps Questions & Answers

Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?

• A.Add a Featured Topic in the Community Management console
• B.Create the article in the Community Management console
• C.Publish the Community so the changes take effect
• D.Select the Customer Channel in article setup

Universal Containers Community Manager needs to set up Reputation. Which two tasks should the Community Manager perform to meet this requirement? Choose 2 answers

• A.Create a custom Lightning component for Reputation and add it to the home page.
• B.Add a Visualforce Reputation Leaderboard component.
• C.Add the Reputation Leaderboard component to a page in the Community.
• D.Enable Reputation in the Community.
• E.Configure Reputation points and levels in the Community Management console.

What features are you able to take advantage of in the Topic Management section of the Community Manager?

• A.Define Knowledge Articles that will be displayed against each topic
• B.Assign Featured Topics Only
• C.Assign Featured and Navigational Topics
• D.Assign Navigational Topics Only
• E.Create, Merge, Rename and Delete Topics

Universal Containers builds their customerCommunity on Napili templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?

• A.From the Community Workspaces
• B.From the All Communities setup page
• C.From the Community site
• D.From the Community Builder

Universal Containers needs to use capabilities in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign-on?

• A.Set up the authentication provider for Social sites and add the Social Sign -on component to the login page
• B.Configure Community Sign -on at the social web site to make sure the user is authenticated and provided access
• C.Create a custom login page with Social Sign -on capabilities, including authentication providers
• D.Enable Social Sign -on in the Community management preferences menu