Free Salesforce CRT-271 Exam Dumps Questions & Answers

Universal Containers has a Community for their partners. They would like to add a new partner company and grant their users access to the Community. What is the first step the Salesforce Admin must complete to set up the partner users?
Select one or more of the following:

• A.Allow partner users to self-registerand gain access
• B.Add partner contacts to the Community as members
• C.Create a partner profile for the company
• D.Create the account and enable it as a partner account

You have spent the last two weeks getting your community ready for the prime time and have recently deployed your configuration to production and now wish to make it publicly available.What steps do you take to do this?

• A.Go into the Community Builder >> Settings and Activate the community
• B.The community will automatically activate when you add users to it
• C.Go into the Community Manager >> Administration >> Settings and Activate the Community
• D.Go into the Community Manager >> Administration and Activate the community
• E.Deploying to production automatically enables the community

You have just enabled Portal User Visibility in Setup > Sharing Settings. What is the benefit of doing this?

• A.Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
• B.Portal users in the same customer or partner portal account can see each other, regardless of the organization-widedefaults
• C.Community users in the same community can see each other, regardless of the organisation-wide defaults
• D.Community Managers are able to view all Community Users regardless of the organisation-wide defaults
• E.All users with Write access to Cases on their profile are able to see all Cases owned by Community Members
• F.Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description

What two things should the Salesforce Admin do to achieve this? Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members.

• A.Create a new page, add the standard survey components, and publish.
• B.Find and install a Lightning survey app from the AppExchange.
• C.Build custom Lightning survey components for the template.
• D.Find and install a Visualforce survey app from the AppExchange.

Universal Containers (UC) has rolled out a Customer Community where customers can ask andanswer questions. UC wants to ensure that customer questions are answered in a timely manner. How can the Administrator meet this requirement?
Select one or more of the following:

• A.Enable question-to-case functionality
• B.Enable Case Escalation rules
• C.Enable Entitlement and Milestone
• D.Enable Knowledge and Articles