Universal Containers would like to optimize routes for its traveling service personnel.
What is the recommended solution to meet this requirement?

• A.Use geolocation fields with the DISTANCE and GEOLOCATION formulas.
• B.Use an AppExchange partner product.
• C.Configure routing options in a custom object.
• D.Configure Territory Hierarchy and rules for route based on Territory.

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Which functionality is NOT available on a custom object?

• A.Record Types
• B.Assignment Rules
• C.Workflows
• D.Validation Rules

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A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts.
What could be used to accomplish this?

• A.Flow
• B.Process Builder
• C.Salesforce Connect
• D.Workflow Rules

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Universal Containers needs to send an Outbound Message to an external system when a record has been updated.
What is the recommended feature to meet this requirement?

• A.Workflow
• B.Lightning Connect
• C.Flow Launcher
• D.Process Builder

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An app builder has been requested to extend record access beyond the organization-wide defaults configured.
Which two features satisfy this requirement? (Choose two.)

• A.Using Public Groups.
• B.Using Sharing Rules.
• C.Using Manual Sharing Rules.
• D.Using Dynamic Role Hierarchy.

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