Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records.
How should an app builder implement this requirement?

• A.Create a formula field on the Account object using the ISPICKVAL function.
• B.Create a Process Builder and use a field update on the Case object.
• C.Create a roll-up summary field using Support Level on the Account object.
• D.Create a formula field on the Case object using the TEXT function.

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Universal Containers implemented an application process that uses custom objects Internships and Applications. The organization-wide default for Internships has been set to private and is the master in the master-detail relationship with Applications. The VP of HR wants to allow edit access to Applications to recruiters.
How should an app builder configure the proper access?

• A.Set the organization-wide default on the Applications object to Read/Write.
• B.Create a queue for the web applications and assign access to the users who will be editing the records.
• C.Create a sharing rule that grants the users Read/Write access to the Application records.
• D.Add a sharing rule that grants the users Read/Write access to the Internship records.

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UVC has deployed custom tabs to Production via change sets, without including the profiles settings. What is true about the visibility of custom tabs in Enterprise Edition?

• A.Custom tabs are default off for all the users.
• B.Custom tabs are default on for all the users
• C.Custom tabs are not deployed
• D.Custom tabs are hidden for all users

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What feature can an app builder use to automatically assign cases that have been open longer than three days to the next support tier?

• A.Case Business Rules
• B.Case Auto Response Rules
• C.Case Escalation Rules
• D.Case Assignment Rules

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What can you build with the Lightning Components framework?

• A.A standalone app.
• B.Custom components that override and extend the Salesforce1 app.
• C.Components for the Salesforce app.
• D.All of the above.

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