Free Salesforce Energy-and-Utilities-Cloud Exam Dumps Questions & Answers

A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?

• A.Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.
• B.Work with an external debt collection agency to ensure customers pay their outstanding amount.
• C.Use the Create Payment Plan action in the Contact Center Console.
• D.Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.

An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self- Serve Portal.
What three things are needed to meet the requirement?

• A.Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
• B.Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.
• C.Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
• D.Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
• E.Develop or configure integration between Energy and Utilities Cloud and the energy company ' s customer information system to get the monthly usage information

A utility customer runs the majority of their current processes using backoffice CIS, billing, and other thirdparty integrations. As part of the enterprise digital transformation initiative to improve end-to-end experiences, they chose Energy and Utilities Cloud with an incremental rollout strategy, beginning with employee transformation.
What solution component of Energy and Utilities Cloud should be recommended and mapped to get them started on the transformation journey?

• A.utility Cx
• B.Partner Management
• C.utility 360

A call center agent uses the Energy and Utilities Contact Center Console to schedule a field technician appointment for a customer.
What license is needed to complete this customer requirement?

• A.Salesforce Service Console license
• B.Salesforce Contact Center license
• C.Energy and Utilities Base Service license
• D.Salesforce Field Service license

A developer discovers that the Lightning Web Components in their Energy and Utilities Cloud org aren ' t being rendered correctly.
What could be the likely reason for this issue?

• A.There are incorrect permissions an Lightning Web Components.
• B.The developer needs to re-write the components to be compatible with Energy and Utilities Cloud.
• C.Remote Site Settings entries are missing.
• D.Lightning Web Components aren ' t supported on Energy and Utilities Cloud.