Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?

• A.Service Channel and Chatter
• B.Experience Builder and Chatter
• C.Service Console and Service Channel
• D.Chat Agent Guided Setup Flow and Service Console

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DreamHouse Realty (DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.
Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention?
Choose 2 answers

• A.Map topics to data categories.
• B.Enable "Automate Topic Assignment" setting.
• C.Map articles to Content Topics.
• D.Enable "Share on Sites" setting.

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A consultant for Cloud Kicks (CK) is asked to build a site for CK customers. As part of this site, a custom object will be used to manage customer subscriptions. These subscriptions will need to leverage advanced sharing rules to ensure that only appropriate customers can see these subscriptions.
Which two user license types should be granted to customers to support this sharing requirement?
Choose 2 answers

• A.Customer Community Plus Login User
• B.Partner Community User
• C.Customer Community Login User
• D.Customer Community User

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Ursa Major Solar would like to use three Record Detail components on a page to display object details for the Account, Case, and Opportunity objects for the user who is logged in to the company's portal. When they drop the components on the page, they are not getting the desired results.
What is causing this issue?

• A.The Record Detail component will only show record details for the Case object.
• B.The Record Detail component populates the recordID associated with the object for the page template, so this component will not work for this use case.
• C.The Record Detail component populates the record associated with the object for the page template so this component will only work on the Home page template
• D.The Record Detail component is a custom component and was not configured correctly

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Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?

• A.Rich Content Editor
• B.Developer Console
• C.Compact Header Properties
• D.CMS Connect

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