Free Salesforce Field-Service-Consultant Exam Dumps Questions & Answers

Universal Containers Technicians frequently need to request more parts from another inventorylocation when stock runs low.
How can Universal Container Technicians achieve this for each product requested?

• A.Create a Shipment and a Product request line item.
• B.Create a Product Request and a Product request line item.
• C.Create a Work Order Line Item and a Product request line item.
• D.Create a Product Consumed and a Produc request line item.

Northern Trail Outfitters (NTO) wants to use crews to service its customers. NTO's consultant recommends using the Crew Management tool to create and maintain the crews, and indicates that access to the tool is given via a permission set.
Which two permission sets should give a user access to the Crew Management tool?
Choose ? answers

• A.FSL Dispatcher Permissions
• B.FSL Resource Permissions
• C.FSL Agent Permissions
• D.FSL Admin Permissions

Which two scenarios are fully supported by Maintenance Plans?
Choose 2? answers

• A.Appointments on the first Tuesday of the month
• B.Weekly recurring appointments at 8:00 AM
• C.Quarterly sales visits to a customer
• D.Site inspections during the first week of the "year

Universal Containers wants Technicians using the Salesforce Field Service mobile app to indicate when Service Appointmentsare at risk of late completion.
What should a Consultant recommend to meet this requirement?

• A.Change the Status field on the Service Appointment.
• B.Adjust the Scheduled End field on the ServiceAppointment.
• C.Post to the Service Appointment Chatter feed.
• D.Update the In Jeopardy field on the Service Appointment.

Service Appointments in a "Cannot Complete" status may indicate that an additional part or expert assistance is needed to complete the work. Universal Containers defined that Service Appointments in a "Cannot Complete" status are unable to be rescheduled or unscheduled for history tracking purposes.
Which two items should the Consultant recommerd to meet the requirement?
Choose 2 answers

• A.Ensure that Status Transitions are configured to allow the status update from "CannotComplete" to
  "Scheduled."
• B.Ensure that Status Transitions are configured to prevent the up3Ste from "Cannot Complete" to
• C.Define "Cannot Complete" as a Pinned Status for Scneduling and Optimization Services
• D.Define "Cannot Complete" as a Pinned Starus for Auto-Dispatch Services