You can use Salesforce Connect to proxy which types of data sources:

• A.REST with JSONpayloads
• B.REST with XML payloads
• C.OData 2.0 and 4.0
• D.SOAP
• E.All of these

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Part of a client's design is the ability to easily share between two applications running on Heroku.
What should an Architect recommend?

• A.Provision Apache Kafka on Heroku to easily stream the data between the two apps.
• B.Create Foreign Data Wrappers to expose the tables from one database to another.
• C.Provision Heroku Connect to sync the data into a custom object in Salesforce.
• D.Attach a single storage add-on, such as Heroku Postgres, to both applications.

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Upon arrival for a Service Appointment, the Field Service Technician reports that a team of people is required to resolve the issue.
How can the Dispatcher ensure that the required staff is assigned to the project?

• A.Assign the existing Work Order to each staff member.
• B.Assign the existing Work Order to a Crew.
• C.Create a new Service Appointment and assign a Crew.
• D.Assign the existing Service Appointment to a Crew.

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Universal Containers (UC) is using Field Service and has customer meetings at UC's offices. When booking meetings, they would like them to begin on the hour, every hour, between 9am-5pm.
How can this be achieved?

• A.Use Multiple Operating Hours with Slots for each hour.
• B.Use Territory-specific Operating Hours.
• C.Use Exact Appointments on the Work Types.
• D.Use Customer Operating Hours.

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Which three overview cards does the Field Service mobile app provide as context to Technicians on upcoming Service Appointments? (Choose three.)

• A.Product Catalog
• B.Site Details
• C.Asset History
• D.Contact
• E.Address

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