Universal Containers wants to measure their adherence to specific SLAs for all Work Orders.In which order should a Consultant implement the setup to achieve this requirement?

• A.Set Up Milestones. Create Entitlenen: records, Set Up Entitlements Process for Work Orders.
• B.Set Up Entitlements Process for Work Orders, Set Up Milestones, Create Entitlement records
• C.Create Entitlement records, Set Up Entitlements Process for Work Orders. Set Up Milestones
• D.Set Up Milestones. Set Up Entitlements Process for Work Orders, Create Entitlement records.

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Universal Containers has recently experienced a higher volume of traffic on their mobile app hosted on Heroku.
When Universal Containers was running 4 standard-2x dynos with 1 GB RAM each, they encountered multiple H12 ("request timeout") errors. The app never consumed more than 800 MB of RAM. They then switched to performance-m dynos, with 2.5 GB RAM, and set autoscaling to a maximum of 2 dynos. However, they still encountered H12 ("request timeout") errors.
What remediation should an Architect recommend to alleviate this problem?

• A.Move long-running tasks to worker dynos.
• B.Add a logging add-on from the Elements marketplace.
• C.Upgrade to performance-L dynos with 14 GB RAM.
• D.Replace autoscaling with a manual scaling option of 2.

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Universal Containers utilizes two contractors, Contractor 1 and Contractor 2, to perform repair work.
Contractor 1 has provided service longer for Universal Containers and is considered to have more repair work expertise than Contractor 2.
How should a Consultant configure this expertise for Contractor 1 versus Contractor 2?

• A.Assign Contractor 1 and 2 different Skill Levels for repair Work Type.
• B.Assign Contractor 1 as a Preferred Resource.
• C.Assign Contractor 2 as an Excluded Resource.
• D.Assign Contractor 1 and 2 different capacities for repair work.

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Which Heroku runtimes provide keystroke logging?

• A.The Common Runtime, Private Spaces, and Shield Private Spaces
• B.Private Spaces and Shield Private Spaces
• C.Shield Private Spaces only
• D.Keystroke logging is not available on Heroku

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In the Dispatch Console, when viewing the Map, which three data elements can be presented to the Dispatcher? (Choose three.)

• A.Google Traffic Data
• B.Service Appointment Dependencies
• C.Resource's Home Base
• D.Service Appointments
• E.Resource's Travel Speed

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