Question 91
Universal Containers has Logistics Engineers that observe a near real-time dashboard in Salesforce of shipping containers that are in transit. Without leaving the dashboard, an Engineer can select a container to request an updated status on that container. These requests are handled by a proprietary shipping system that queues the requests to send to each container. Containers are connected devices and check in with the shipping system every 30 seconds to receive any status requests.
What integration pattern or combination of patterns would be needed to connect Salesforce and the shipping system?
Question 92
Customer Support Reps at Universal Containers (UC) work on a Case record in Salesforce while talking to a customer on the phone about a piece of machinery they have purchased from UC. This machine is a connected device and sends data packets to UC as the customer presses buttons on the machine.
What integration pattern will allow the support Rep to watch their screen and diagnose problems customer is having in near real-time?
Question 93
An Architect has received a request to prevent employees that leave the company from accessing data in Salesforce after they are deactivated in the company's HR system.
What should an Architect determine before recommending a solution?
Question 94
Universal Containers wants to ensure Salesforce will only accept secure connections from their ETL tool.
How should calls to a custom Apex web service be secured?
Question 95
Which tool would an architect likely leverage while diagnosing issues with an inbound RESTful integration to Salesforce?