Free Salesforce Sales-101 Exam Dumps Questions & Answers

A sales representative is strategizing on how to most effectively communicate with a key prospect.
Which approach should they take?

• A.Provide unique selling points to the prospect that add value each time.
• B.Send emails to the prospect less frequently.
• C.Repeat key messaging to make sure it lands with the prospect.

A sales representative is doing a 9-month check-in with a customer following a successful deployment. The sales rep found an additional product that will help improve the customer value and adoption.
Which customer success concept is the sales rep utilizing in this example?

• A.Shared risks and shared accountability
• B.Innovate together
• C.Improved experiences

A sales representative wants to foster team selling, increase customer satisfaction, and decrease customer attrition at a critical account.
Which business capability can help implement these goals?

• A.Territory Management
• B.Account and Contact Management
• C.Account Planning

A sales representative wants to avoid getting a price objection during a meeting near the end of thesales cycle.
Which strategy helps minimize price challenges?

• A.Presenting a discount at the beginning of the conversation.
• B.Showing a competitor pricing matrix during the meeting.
• C.Building in value-based conversation from the beginning.

How can a sales representative best identify a customer's challenges and initiatives?

• A.Elicit detailed responses by asking open-ended questions during meetings.
• B.Present an overview of new products their company has brought to market.
• C.Ask "yes" or "no" questions to make the discussion efficient.