Free Salesforce Salesforce-AI-Associate Exam Dumps Questions & Answers

What can bias in AI algorithms in CRM lead to?

• A.Ethical challenges in CRM systems
• B.Advertising cost increases
• C.Personalization and target marketing changes

What is a potential source of bias in training data for AI models?

• A.The data is skewed toward is particular demographic or source.
• B.The data is collected in area time from sources systems.
• C.The data is collected from a diverse range of sources and demographics.

What are some of the ethical challenges associated with AI development?

• A.Potential for human bias in machine learning algorithms and the lack of transparency in AI decision- making processes
• B.Inherent neutrality of AI systems, which eliminates any potential for human bias in decision-making
• C.Implicit transparency of AI systems, which makes It easy for users to understand and trust their decisions

Cloud Kicks wants to use AI to enhance its sales processes and customer support.
Which capacity should they use?

• A.Einstein Lead Scoring and Case Classification
• B.Dashboard of Current Leads and Cases
• C.Sales path and Automaton Case Escalations

What is the best method to safeguard customer data privacy?

• A.Automatically anonymize all customer data.
• B.Track customer data consent preferences.
• C.Archive customer data on a recurring schedule.