Prototypes should be used to challenge standard procedures and try out alternatives.

• A.TRUE
• B.FALSE

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Of the following steps in the process of developing a cohesive early-project Strategy Design, which one will allow the team involved to take advantage of existing structures and capabilities within the organization?

• A.Challenge Framing
• B.Craft of Key insights
• C.Idea Generation
• D.Project Research

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Is there an App for field Service lightning?

• A.No, its an extension of the Service App
• B.No, its an extension of the Service Console App
• C.Yes

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Prototypes are ment to answer questions. But, what type of questions should prototypes answer as per the recommendations that Salesforce offers?

• A.Exclusively Aesthetic
• B.Tactical and Experiential
• C.High Level
• D.Both High Level and Tactical and Experiential

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From where can new Reports be created?

• A.Setup > Reports & Dashboards > My Reports > New
• B.Reports > New Report
• C.Setup > Folders > Select Folder > New Report
• D.Reports Tab > Folder Selection > New Reporting Tool > Reports > New Report

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