An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)?
Choose 3 answers

• A.Understandable
• B.Abundant
• C.Delightful
• D.Robust
• E.Operable

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Which visual design elements should be used in corporate style and branding guidelines?

• A.A/B Testing, Heuristics, Dairy Studies
• B.Typography. Color, Imagery
• C.User Stories, Scenario, UX Reviews
• D.Sketching, Wireframes, Storyboards

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A UX Designer has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks. After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.
What should the designer do next?

• A.Log the findings and move forward with presenting possible solutions.
• B.Tell the customer they need to improve operations before any work can be done.
• C.Conduct a workshop with stakeholders to align on the current state and build consensus.
• D.Recommend Field Level Validation to ensure users are entering the correct data.

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Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time.
How should a UX Designer suggest the bank represent its customers within its Salesforce instance?

• A.Standard Person Account Object
• B.Standard Lead Object
• C.Standard Opportunity object.
• D.Standard Account object.

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Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?

• A.Task Analysis
• B.Prototype testing
• C.Expert Review
• D.Card Sorting

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