Free ServiceNow CIS-EM Exam Dumps Questions & Answers

Which are recommended best practices for Event Management? (Choose three.)

• A.Filter out events at source rather than in the ServiceNow instance.
• B.Base-line "normal-state" events to filter out background noise.
• C.Ignore all non-critical events during initial implementation to streamline processing; add alerts over time as time and resources allow.
• D.Filter out events on ServiceNow Instance for easier consolidation and aggregation.
• E.Promote all events to alerts during initial implementation until you fully understand which should be ignored.

What type of system can a MID Server can be installed on?

• A.OpenVMS System
• B.Any system inside the customer firewall
• C.Mac OS X System
• D.Microsoft Windows Desktop
• E.Microsoft Windows Server
• F.Linux System

What would you use to define the monitoring sources allowed to communicate with the ServiceNow instance for Operational Intelligence?

• A.Metric Type Actions
• B.Metric Registration
• C.Metric Config Rules
• D.Metric to CI

A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.
What is the most likely cause of this issue?

• A.The support agent has the evt_mgmt_operator role, but not the evt_mgmt_user role.
• B.The support agent has the evt_mgmt_user role, but not the evt_mgmt_operator role.
• C.The support agent does not have the evt_mgmt_user role.
• D.The support agent only has the evt_mgmt_admin role.

What is one of the benefits of using alert automation in Service Operations Workspace?

• A.It enables centralized administration for all alert management
• B.It uses back end tables separate from those in event management rules
• C.It offers a simplified experience for creating and managing event and alert related rules
• D.It does not require any knowledge of the source event collection tool