Free WGU Information-Technology-Management Exam Dumps Questions & Answers

Which staffing issue can occur with offshore outsourcing?

• A.High turnover with less consistency
• B.Increased time spent on coordination
• C.Limited visibility into daily work
• D.Longer onboarding timelines

Which method of encryption enables secure communication using a shared secret key?

• A.Symmetrical encryption
• B.Asymmetrical encryption
• C.Secure hashing
• D.Data masking

A manager asks a team member to identify the top five customers by total dollars spent on the company's services in the past calendar year. Which phase of the customer relationship management (CRM) system does this represent?

• A.Predicting
• B.Analyzing
• C.Distributing
• D.Reporting

What happens during the design phase of the systems development life cycle (SDLC)?

• A.A high-level strategy and goals for an intended project are established.
• B.End-user business requirements are identified, and project goals are refined into defined functions and operations.
• C.Requirements from business stakeholders and subject-matter experts are identified.
• D.Full descriptions of the desired features and operations of the system are established.

Which material in electronic devices poses an environmental hazard?

• A.Mercury in displays
• B.Aluminum in casings
• C.Plastic used for insulation
• D.Gold used in connector pins